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Case Study

Award-Winning design for global accessibility: Creating user-friendly payment terminals for diverse geographies

Award winning payment terminal UI UX design for Fintech app by Ungrammary

Qpay by Nexxo

Nexxo, a FinTech pioneer, offers cutting-edge financial solutions to small businesses in emerging markets. Specializing in a range of services from payroll to e-commerce, Nexxo is recognized globally as a trusted ally for SMEs, providing essential tools and services to support their growth. With a vast network of FinTech brands worldwide, Nexxo empowers small businesses through top-tier products, solidifying its position as a leader in financial technology innovation for emerging markets.

Industries 

B2C, B2B, POS in fintech. 

  • Product thinking 

  • UX UI design 

  • Interaction design 

 

Services we offered 
Point of Service sales dashboard UX UI design for Qpay Fintech App by Ungrammary

​The main constraint was to design for an audience that has minimum reading proficiency. We designed visual cues and interactions at each step to familiarize the users with the system's status and updates. 

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  • Designing point of sales (POS device) which could be used across 10+ countries and regions. 

  • A design that could be adopted in multiple languages. Multi-lingual UI adaptation. 

  • A clean User interface layout with minimal text. so that it can be used by users with minimum reading proficiency.

Challenges 

Icon sets for POS UI/UX design in the Qpay Fintech app by Ungrammary

We conducted design research, stakeholder workshops, and heuristic evaluation of the merchant's existing POS terminal Interface. Our team focused on fully utilizing the terminal machine, which is usable and delights the customers simultaneously. We started with the research and changed the significant flows of the POS, followed by wireframe and Interface design.

Solution: Powerful hardware integrated with beautifully designed software. 

Multiple Payment Option dasboard ux ui design for Qpay Fintech App by Ungrammary

With the product set to launch in over ten markets, our team prioritized a design-first strategy, closely involving the company's CEO in the UX/UI feedback loop. We meticulously crafted the modules and user interactions before seamlessly integrating them with the client's tech team via Zeplin.

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Deliverables Included:

  • Facilitating workshops

  • Mapping out user flows

  • Architecting the product's structure

  • Offering UX consultancy

  • Crafting the interface design

UX design & UI deliverables 

Transaction management dashboard UI UX design for Qpay Fintech app by Ungrammary
Security and System Panel dashboard UI UX design for Qpay Fintech app by Ungrammary

  • Nexxo Blockchain Smart POS Launches VISA Contactless in The Middle East

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  • The design's innovative approach and dynamic interactions earned it the prestigious Muse International Design Award, highlighting its versatility and excellence in the global design community.

Impact

16,000

SME's

5

Countries launched in

255,000

SME employees
Muse Creative Award Gold Winner - Ungrammary
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